All Systems Operational

Core Services

🎫
Zammad — Ticketing
Support tickets, email pipeline, AI auto-response, knowledge base (330 articles)
support.zazaas.raaad.co.za
📊
Zabbix — Monitoring
Infrastructure monitoring, web checks, Azure VMs, Docker containers, alerts
zabbix.zazaas.raaad.co.za
📈
Grafana — Dashboards
Operations dashboards, AI performance metrics, infrastructure visualisation
grafana.zazaas.raaad.co.za
⚡
n8n — Workflows
AI auto-response pipeline, ticket routing, Zabbix alert→ticket, escalation
n8n.zazaas.raaad.co.za

AI & Voice

🤖
Zazaas Backend — AI Agents
14 AI agents, triage pipeline, KB search, LLM routing (Claude / GPT / Ollama)
api.zazaas.raaad.co.za
👥
Agent Registry
View all 14 AI personalities: Lerato, Sipho, Thabo, Naledi, Ravi, Mandla, and more
api.zazaas.raaad.co.za/v1/agents
📉
AI Stats — Last 24h
LLM call counts, token usage, latency, cost estimates, error rates
api.zazaas.raaad.co.za/v1/stats
📞
Zaza — AI Receptionist
Voice AI on +27 87 756 6588. Answers calls, gathers info, transfers to Avesh/David. Logs to Zammad.
Vodacom SIP → Asterisk ARI → OpenAI STT/TTS → LLM

Websites

🌐
RAAAD Website
Company website with admin CMS backend
raaad.co.za
⚙️
Website Admin
CMS backend — manage content, pages, uploads
raaad.co.za/admin
🌐
RAAAD Tech (UK)
UK office website
raaad.tech

Infrastructure

☁️
Azure VM
Standard D2s v3 (2 vCPU, 8 GiB), South Africa North. 16 Docker containers.
20.164.21.205 / 10.0.0.4
📞
SIP Trunk
Vodacom Business SIP via TLS. DID: +27 87 756 6588. Registered to vodacom.com.
Asterisk 22.8.2 | 6 extensions (1001-1006)
🗄️
Databases
PostgreSQL 16 (6 DBs), Redis 7 (cache + caller memory), Elasticsearch 8.17
All containerised, volume-mounted
RAAAD Inc Limited — Zazaas AI Operations Platform